My Iligan


Thursday, February 19, 2009

Some talk has been devoted to whether the Mumbai terror attacks and the $1bn accounting scandal t Satyam Computers in India will affects growth in BPOs in the country.

I could only imagine now the companies that have exposure in those locations are now looking aggressively to mitigate their risks and therefore considering at countries like the Philippines. But much of the growth comes from the size of the market, not so much the market shares. We don't know if we'll benefit from that. Nobody wishes a terror attack anywhere and any negative report on the industry affects everyone because it's global industry.

Another problem is Barack Obama, as a candidate, had pledged to create jobs that cannot be outsourced and tax policies to discourage American companies looking to bring jobs abroad. It's Obama's fiscal policy versus the whole outsourcing equation and I think the realities of the global economy will take over.

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